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Date of last modification: December 21, 2020

Buyers have the option to return all unused products purchased from our online store within 14 days of purchase and if approved by our company. By accessing our website and placing orders, you accept and agree to the practices described in the Return and Cancellation Policies, the Terms and Conditions and the Privacy Statement.

Returns Policy

Unused product in original closed packing

The return of the product can be made at our headquarters within 14 working days from the date of purchase, along with the receipt.

The product can be exchanged for another product of equal value or refunded for the value of the product.

Unused product in original open packing

The return of the product can be made at our headquarters within 14 working days from the date of purchase, along with the receipt.

The product will be checked by our Technical Department and if it complies with our Warranty Policy we will proceed with the return. In this case you can receive another product of equal value or a refund for the value of the product.

Cancelation Policy

How to cancel your online order

  • If you have selected pick-up from our store, you can cancel your order up to one business day from the date of order confirmation.
  • If you have chosen home delivery or pick-up from a delivery office, you can cancel your order before the product is delivered to the delivery service. After sending your product you will no longer be able to cancel your order.

However, you can return the product you purchased by following the return instructions as described above in the “Return Policy”.

Additional Information & Clarifications

For any other information or clarification related to the above you can contact us in the following ways:

  1. Call us at 77 77 87 87
  2. e-mail us at [email protected]

Allow us one full business day to repy.

Changes to our Returns and Cancelations Policies

We reserve the right to change or update our return and cancellation policies. Any changes will be posted on this site.