The 5 reasons why we made the transition to Paperless processes

By
 In Handys Blog

Paperless technologies make a big difference in our businesses! 🖥

In recent years, our company has made the transition to paperless technologies and now works faster and more methodically, saves valuable time and manages its tasks and clients better!

Below we will analyze the 5 reasons why we made the change to #paperless processes!

  1. Easy access to electronic documents at any time

Getting and using information in seconds, not days, is the norm in today’s business. With electronic documents, workflow automation tools, and the cloud, you can create and route documents and data that can reach the right people instantly.

  1. Archive and quickly search for important documents

It is estimated that employees spend a third of their time searching for paper documents.

Electronic documents are easier to archive and find because they can be filtered using keys such as date, document type, or other user-defined criteria.

  1. Automate tasks with task management software

With process management software, you can create automated rules for routing, distributing, and storing electronic documents, reports, and other data. You can also collaborate with colleagues or clients by sharing documents digitally so they can be reviewed, edited and saved.

  1. With “Paperless” processes we contribute to the environment

With global warming and excess CO2 polluting the environment, the world is beginning to see the value of going “green” and reducing one’s carbon footprint.

Using electronic document management systems helps reduce deforestation and pollution by letting more trees do the dirty work of absorbing carbon dioxide (and slowing global climate change).

  1. Happy customers with self-service

Many customers prefer self-service to calling you and waiting on hold.

You can securely provide key information to customers online, allowing them to ask for themselves when appropriate. In fact, providing electronic access to all relevant data not only provides customers with more accurate and complete information, but makes for happier and more loyal customers.

How can BigChange power Paperless?

BigChange’s 6-in-1 platform enables businesses of all sizes to better manage and track many of the most important factors that drive customer satisfaction.

With BigChange’s software, your back office can easily track, schedule and dispatch service requests to optimize your team’s strongest skills and prevent unnecessary travel. Using advanced intelligent scheduling technology, BigChange’s JobWatch can streamline your business, improving technician response times and productivity by over 10%.

Through the use of a comprehensive Mobile Workforce Management platform, technicians have access to critical service data and are provided with key parts to resolve any service request at the click of a button. By improving transparency and collaboration between all aspects of operations by implementing mobile workforce management software like BigChange, your business can dramatically improve productivity, collaboration and customer retention.

The BigChange mobile workforce management system seamlessly provides your back-office and field teams with everything they need to plan, manage, and dispatch your mobile workforce, regardless of size!

The BigChange platform provides fully stacked features such as:

  • Pricing
  • Real-time tracking of vehicles and assets
  • CRM (Customer Relationship Management)
  • Collaboration Network
  • Preemptive notice
  • Job scheduling, order management and shipping
  • Customizable workflows that manage work step by step
  • Access to Industry Standard documents
  • iOS and Android apps for mobile workers

With a variety of features to optimize the way your service business operates, BigChange can provide the means to significantly improve staff productivity and give your customers the best possible service experience, every time!

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